AI voice agents · for UK law firms

AI voice agents for law firms that never miss a new client.

New client enquiries don't wait. They call at 8pm after an accident, on a Sunday about a sale falling through, the moment they decide to instruct. Our AI voice agent answers every call, captures the intake, books the consultation and logs it to your case management system. Around the clock.

Book your free audit See pricing
Nexform Voice AgentLIVE · today
Conveyancing enquiry20:51
Booked · Tue 10:00Sale agreed, needs to instruct fast. Intake captured, conflict details taken.
Personal injury enquiry22:18
Qualified · urgentRoad accident last week. Details captured, flagged to the PI team.
Missed call → returned18:42
Booked · Wed 17:30Called back in 40 seconds. New family law enquiry.
Wills & probate enquiry07:05
Intake capturedBereavement, probate query. Logged to LEAP.
Commercial lease query12:30
Booked · Mon 09:30New commercial client comparing two firms. Consultation locked.
Conveyancing enquiry20:51
Booked · Tue 10:00Sale agreed, needs to instruct fast. Intake captured, conflict details taken.
Personal injury enquiry22:18
Qualified · urgentRoad accident last week. Details captured, flagged to the PI team.
Missed call → returned18:42
Booked · Wed 17:30Called back in 40 seconds. New family law enquiry.
Wills & probate enquiry07:05
Intake capturedBereavement, probate query. Logged to LEAP.
Commercial lease query12:30
Booked · Mon 09:30New commercial client comparing two firms. Consultation locked.
Where firms leak time and clients
24 / 7

Round-the-clock cover for the work that quietly drains a firm — calls answered, enquiries captured and document admin handled, all without adding headcount.

!
Documents handled by handConveyancing packs, ID and AML checks, signed forms and client correspondence — scanned, sorted and keyed in manually. Hours of fee-earner time lost to paperwork that could be captured, classified and filed automatically.
!
Voicemail loses clientsA client who reaches an answerphone rarely waits — they call the next firm on the search results. The enquiry you missed quietly becomes someone else's instruction.
!
Fee earners buried in adminTime spent taking initial details, re-keying enquiries and chasing callers back is time not spent on billable work.
Who AI voice agents are built for

Made for the high-street and regional firm.

If your reception desk is the front door to the whole practice and it can't always get to the phone, an AI voice agent is built for you.

1–50

Fee earners

High-street and regional practices where every missed enquiry is a lost instruction — not national firms with a full call centre.

Front desk

Reception that can't keep up

For firms where calls hit voicemail at lunch, after 5pm and while everyone's in court — and new clients won't wait.

Every matter

Conveyancing to commercial

New enquiries across conveyancing, family, personal injury, wills & probate and commercial — qualified and routed to the right team.

What an AI voice agent does for your firm

Four jobs your team shouldn't be doing manually.

Quotes and follow-ups, autonomously

Sends fixed-fee and conveyancing quotes straight after the call, then chases the follow-ups on its own — so warm enquiries don't go cold while your team is heads-down on live matters.

Captures the client intake

Matter type, key dates, urgency and the details you need to run a conflict check — captured cleanly so a fee earner picks up a complete enquiry, not a Post-it note.

Books the consultation

Checks live availability, offers real slots and confirms the initial appointment with the right fee earner — so the client is in the diary before they hang up.

Logs it to your case management

Every enquiry written into LEAP, Clio or Proclaim automatically — no re-keying, a clean matter record and an audit trail by the time you're back at your desk.

Simple, fixed pricing

AI voice agent & automation pricing.

Know the cost before we start. Voice agents run on a rolling monthly plan; automation is fixed-price — no day rates, no surprises, no lock-in.

£1,995 one-time setup — then a rolling monthly plan that scales with your call minutes.
Starter
 
£235/mo

250 mins/mo, then £0.85/min over allowance.

  • Rolling monthly — no lock-in
  • Up to 20 concurrent calls (+£20/mo for more)
  • GDPR compliant
  • Bespoke conversation flow, built for you
  • Speaks as one of your team
  • Case management integration
  • SMS messaging & call forwarding
Book your free audit
Growth
 
£559/mo

600 mins/mo, then £0.79/min over allowance.

  • Rolling monthly — no lock-in
  • Up to 20 concurrent calls (+£20/mo for more)
  • GDPR compliant
  • Bespoke conversation flow, built for you
  • Speaks as one of your team
  • Case management integration
  • SMS messaging & call forwarding
Book your free audit
Scale
 
£930/mo

1,000 mins/mo, then £0.70/min over allowance.

  • Rolling monthly — no lock-in
  • Up to 20 concurrent calls (+£20/mo for more)
  • GDPR compliant
  • Bespoke conversation flow, built for you
  • Speaks as one of your team
  • Case management integration
  • SMS messaging & call forwarding
Book your free audit
Enterprise
 
Contact us

Custom call volume, agents and SLAs.

  • Everything in Scale
  • Custom call volume
  • Multiple agents & numbers
  • Dedicated support & SLAs
Contact us

All prices exclude VAT. Voice usage is included up to your monthly allowance; one AI agent handles up to 20 simultaneous calls, with extra capacity at £20/mo per 20 lines.

Audit
 
Free

A 30-minute call to find where AI pays back.

  • Process review
  • Quick-win shortlist
  • Honest ROI estimate
Book your free audit
Pilot
from
£1,995

One workflow, built and live in 1–2 weeks.

  • Single workflow built
  • Integrated & tested
  • Measurable results
  • Fixed price, fixed scope
Start with a pilot
Build
from
£4,995

Automation across your key processes.

  • Multi-process build
  • Full handover & docs
  • You own everything
Book your free audit
Care plan
from
£295/mo

Optional ongoing monitoring and support.

  • Maintenance & monitoring
  • Priority support
  • No lock-in — cancel anytime
Book your free audit

All prices exclude VAT. Founding-client rates are available for early projects.

How we work together

From first call to live.

Low-risk, one stage at a time — you only scale once a pilot has proven itself on your numbers.

STAGE 01

Audit

A straight conversation mapping where your firm loses enquiries and which calls cost you instructions.

Free
STAGE 02

Pilot

One voice-agent workflow, live on a real part of your phone line in 1–2 weeks. Measured against your numbers.

From £1,995
STAGE 03

Build

Once the pilot proves out, we build the full integration into your case management and phone system.

From £4,995
STAGE 04

Handover

Full handover and docs, plus an optional care plan for ongoing monitoring and support.

Included
Straight answers

AI voice agents for law firms — your questions, answered.

Will it give clients legal advice? +
No — and that's deliberate. The agent answers the call, captures the enquiry and books a consultation with a qualified fee earner. It never advises on the law, never gives an opinion on a matter, and is clear with the caller that a solicitor will handle their case.
Does it integrate with my case management system? +
Yes — LEAP, Clio and Proclaim are the main ones we work with, and most modern legal practice management systems expose the access we need. We confirm exactly what's possible with your setup during the free audit before you commit to anything.
Is it confidential and GDPR compliant? +
Yes. Caller information is handled lawfully and confidentially, stored only where it needs to be, and flows into your own case management system rather than a separate black box. We walk through the full data flow with you so you know exactly where everything sits.
Can it help with conflict checks? +
It captures the details you need to run a conflict check — names, the other side, matter type — so the information is ready and complete. The check itself stays with your team; the agent makes sure nothing's missing before it reaches them.
How much does an AI voice agent cost? +
A one-time £1,995 setup, then a rolling monthly plan from £235/mo that scales with your call minutes — Starter, Growth and Scale, with no lock-in. Full breakdown is in the pricing section above. All prices exclude VAT.
How do I know it'll actually work for us? +
That's the whole point of the paid pilot. One workflow, live on a real part of your line in 1–2 weeks, measured against your own numbers. If it doesn't earn its place, you've learned that cheaply before any full build.
Explore more

Related services.

AI voice agents Document processing Workflow automation
Stop the leak

Every call answered. Every client captured.

Book a free 30-minute audit. We'll find exactly where your firm is losing instructions — and what an AI voice agent would do about it.

Book your free audit